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TotalCX has been acquired by CallRevu!

Who We Are

CallRevu stands as the industry leader in automotive communication intelligence, offering a truly comprehensive, all-in-one solution for dealerships. Our services range from phone systems and performance training to monitoring and reputation management. We are intimately familiar with the unique challenges of the automotive industry and address them through a holistic approach.

Our mission is to enhance our partners' success by elevating intelligence at every touchpoint. We transform every interaction—whether it's a call, text, and everything in between—into valuable analytics and actionable insights. Our innovative, real-time AI-powered tools provide interaction monitoring, analytical assessments, reporting, and strategic optimization. These services are specifically designed to empower our partners to make informed decisions that streamline operations, accelerate revenue growth, and cultivate customer excellence.

CallRevu's enterprise solution empowers the entire automotive industry, delivering actionable insights across your organization. We are committed to driving success and excellence for our partners every step of the way.

Why Us

CallRevu empowers your team to maximize the revenue stream from your most important channel, the phones. Your advertising dollars work hard to generate opportunities, which most often come in the form a phone call. Without proper handling, those calls can be the deciding factor between your dealership and the next one.
Managers are busy and have huge demands on their time. CallRevu understands that this leaves little time to devote to reviewing calls, so we do that for you.
With 24 automotive-specific data points collected on every call, you have full visibility into the situation. CallRevu provides full transparency into the call-handling processes to enable you to elevate the customer experience and fully address you customer’s pain points. With CallRevu, frustrated hang-ups become a thing of the past.

We also support you beyond call monitoring. Our robust reporting and easy-to-use training resources allow you to identify shortcomings in your phone-handling processes and correct it using our science-backed training methods.

  • Monitor all inbound and outbound calls
  • Track staff performance
  • Access instant deal-saving alerts and notifications
  • Detail call reporting for full insights into every call

The only call intelligence system born in a dealership, we know exactly what matters to you and your customers. Our call monitoring service helps dealers consistently convert callers into happy customers, maximizing revenue today, and referrals for tomorrow.

Our Core Values:

TRUST

Building trust is the foundation of our relationships, both within our team and with our clients.

EMPOWERMENT

We empower each other and our clients to take initiative, make decisions, and contribute to the success of their vision.

OWNERSHIP

Taking ownership of roles and responsibilities ensures accountability and drives results.

CUSTOMER OBSESSED

Our commitment to being customer-obsessed shapes everything we do, ensuring we deliver exceptional value.

COLLABORATION

Working together, we achieve more. Collaboration fuels innovation and fosters results.