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Privacy Policy

 

LAST UPDATED: NOVEMBER 28, 2022

This Privacy Policy is between our Customers and CallRevu, LLC on behalf of itself and its affiliates (collectively, “CallRevu” or “us” or “we”) governing Customers’ use of the website, apps, related services (collectively, the “site”), and all data and content that is accessed, utilized, input, uploaded or generated by the foregoing. We only use and share Customer information as described in our Terms. You acknowledge that this Privacy Policy is part of our site Terms, and by accessing or using our site, or submitting any information to our site, agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use the site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an email to the email address provided and posting the revised Privacy Policy on this page. You acknowledge and agree that it is your responsibility to review this site and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy. 

1. Types of Information Collected, Collection Methods, and Use of Information

We provide Services to our B2B Customers, and do not directly collect any personal identifiable information (“Personal Identifiable Information”) or any other identifiable information about consumers.   

2. Release of Information 

We do not sell, trade, or rent Personal Identifiable Information to others except as set forth herein. We provide B2B Services through contractual arrangements with Customers. We encourage our service partners and Customers to adopt and post privacy policies for consumers. However, the use of Personal Identifiable Information of consumers by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. 

Occasionally we may be required by law enforcement or judicial authorities to provide Personal Identifiable Information to the appropriate governmental authorities. We will disclose Personal Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. 

If our company is acquired by or merged with or into another entity, or if our assets or business is sold or transferred to another entity, Personal Identifiable Information may be transferred to such entity as part of the transaction, and that entity and its affiliates may use your personal information under the terms of their own privacy policies which may differ from this Privacy Policy. We may choose to operate our business under a different entity name in which case your personal information will be transferred to that entity. 

3. Updating and Correcting Information 

We believe you should have the ability to access and edit the Personal Identifiable Information that you have voluntarily provided to one of our Customers or another third party. We encourage you to notify the applicable business that may promptly update, delete or remove your Personal Identifiable Information. 

4. Security of Information 

Our site is consistent with industry standards. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect any Personal Identifiable Information in our possession, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third-party. 

5. Cookies 

When you use our site, we may store cookies on your computer in order to facilitate and customize use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case. 

6. Privacy Policies of Third-Party Sites 

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect on the site. Other sites accessible through our site (including Customers’ sites) have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third-parties. 

7. Miscellaneous Privacy Issues 

We take the privacy of children seriously. The site is not directed at children and we do not knowingly collect personal information from children under the age of 18 through the site. 

We may provide notice to you by means of e-mail, direct mail, a general notice on the site, or by other reliable methods based on information you have provided to us.

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to any personal data provided to us being transferred, processed and stored in the United States, and allow us to use and collect personal information in accordance with these Terms. 

8. State Specific Notices 

The below summarizes rights of consumers residing in certain states in the United States. As we do not provide services directly to consumers, such laws are not applicable to our Services. We encourage consumers to notify the applicable business to assert any rights and actions summarized below.   

 

CALIFORNIA RESIDENTS –CALIFORNIA PRIVACY RIGHTS 

CALIFORNIA CIVIL CODE SECTION 1798.83 

Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Identifiable Information, such as name, e-mail, mailing address, and type of services provided to the customer, that a business has disclosed to third-parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes; and (b) the names and addresses of all such third-parties. 

To request this information, please contact the applicable business. 

CALIFORNIA CONSUMER PROTECTION ACT 

This section provides additional information for California residents under the California Consumer Privacy Act (“CCPA”) and any effective amendments thereto. The terms used in this section have the same meaning as those used in CCPA. This section does not apply to information that is not considered “Personal Identifiable Information” under CCPA such as anonymous, deidentified, aggregated, or public information. 

A. Collection, Disclosure, and Retention of Personal Identifiable Information 

The Personal Identifiable Information collected by our partners is described above. The Personal Identifiable Information disclosed for business or commercial purposes is described above. We retain any Personal Identifiable Information in our possession as long as necessary to perform the Services. 

B. Purpose of Collection 

We do not directly collect consumer Personal Identifiable Information. Any collection of Personal Identifiable Information is related to performing Services to our Customers. 

C. Sale of Personal Identifiable Information 

We do not sell Personal Identifiable Information as that term is defined under CCPA. 

D. Right to Know 

Consumers have the right to request the following about the Personal Identifiable Information collected by the applicable business in the past 12 months: 

  1. The categories of Personal Identifiable Information collected;
  2. The categories of sources from which the Personal Identifiable Information was collected;
  3. The business or commercial purpose for collecting the Personal Identifiable Information;
  4. The categories of third-parties to whom Personal Identifiable Information was shared;
  5. The categories of Personal Identifiable Information disclosed for a business purpose; and
  6. The specific pieces of Personal Identifiable Information collected about you. 

To submit a request under your Right to Know, contact the applicable business. 

E. Right to Correct Inaccurate Information

Beginning on January 1, 2023, consumers will have the right to correct inaccuracies in their Personal Identifiable Information that a business collected, taking into account the nature of the Personal Identifiable Information and the purposes of processing the Personal Identifiable Information. 

To submit a request under your Right to Correct, contact the applicable business. 

F. Right to Delete

Consumers have the right to request the deletion of their Personal Identifiable Information collected or maintained.

To submit a request under your Right to Delete, contact the applicable business. 

G. Exercising Your CCPA Rights 

To make a request described above, consumers should contact the applicable business at their relevant email or business address. 

H. Right to Non-Discrimination

Consumers have a right not to receive discriminatory treatment for exercising any privacy rights conferred by the CCPA. 

I. Authorized Agent 

Consumers may designate an authorized agent to make a request under the CCPA on their behalf. 

 

CONSUMER NEVADA PRIVACY RIGHTS

The Nevada Privacy law provides residents with choices regarding their information that is shared. Nevada Covered Personal Identifiable Information (“Nevada PI”) includes Personal identifiable information about a Nevada consumer collected online, such as an identifier that allows the specific individual to be contacted. Nevada PI also includes any other information about a Nevada consumer collected online that can be combined with an identifier to identify the specific individual. Businesses may collect the following categories of covered information about consumers: 

  • First and Last Name
  • Physical Address
  • Email Address
  • Telephone Number
  • Username

 These businesses may share such covered information with categories of third-parties including marketing.

Third-parties may collect covered information about consumers’ online activities over time and across different Internet websites or online services when consumers use their services. 

Consumers have the right to request that businesses not sell their Personal Identifiable Information. Contact the applicable business to make such request. 

 

VIRGINIA RESIDENTS’ PRIVACY RIGHTS 

Beginning on January 1, 2023, Virginia resident consumers will have certain rights described below. “Personal Identifiable Information,” for purposes of this section regarding the rights of Virginia residents does not include de-identified information or publicly available information. 

A. Right to Know, Correct, and Delete Under the Virginia Consumer Data Protection Act

The categories of Personal Identifiable Information processed, the purposes of processing, the categories of Personal Identifiable Information shared, and the categories of third-parties to which Personal Identifiable Information is shared are provided in the above sections of this Policy. 

Virginia provides residents with specific rights regarding Personal Identifiable Information, including: 

  • To confirm whether or not a business is processing Personal Identifiable Information and to access such Personal Identifiable Information. 
  • To correct inaccuracies in Personal Identifiable Information that has been collected, taking into account the nature of the Personal Identifiable Information and the purposes of processing the Personal Identifiable Information. 
  • To request deletion of Personal Identifiable Information that has been collected, subject to legal exemptions. 
  • To obtain a copy of Personal Identifiable Information. 

To exercise these rights, contact the applicable business. 

B. Right to Opt Out

Virginia residents also have the right to opt out of the processing of Personal Identifiable Information for purposes of targeted advertising, the sale of Personal Identifiable Information, or profiling in furtherance of decisions that produce legal or similarly significant effects. 

C. Right to Non-Discrimination

Consumers have the right not to receive discriminatory treatment for exercising any of their privacy rights. 

 

9. PRIVACY POLICY UPDATES 

This Privacy Policy is subject to occasional revision, and we may, with or without prior notice to you, change its terms in our sole discretion. The most current version of this Privacy Policy can be viewed by visiting our website and clicking on “Privacy Policy” located at the bottom of the pages. The most current version of the Privacy Policy will take effect immediately and supersede all previous versions. The effective date of this Privacy Policy is stated below. Continued access or use of our Services following the effective date of any changes shall indicate your acceptance of such changes. If you do not agree to the modified provisions of this Privacy Policy, you should discontinue your access and use of the Services. 

International Users: If you access the site outside the United States, your connection may be through and to servers located in your country or the United States. IF THE JURISDICTION IN WHICH YOU ARE LOCATED OR YOUR COUNTRY OF ORIGIN HAS DIFFERENT LAWS OR REGULATIONS, THEN YOU MAY NOT BE AUTHORIZED TO UTILIZE THE SITE. If you access the site from and/or reside outside of the United States, your information may be stored, transmitted and shared in accordance with U.S. data privacy laws which may not be equivalent to those in effect in your country. YOU EXPRESSLY AGREE THAT YOU WILL NOT USE THE SITE WITH ANY EXPECTATION OF GREATER PRIVACY RIGHTS THAN THOSE TO WHICH YOU HAVE EXPRESSLY AGREED AS STATED IN THIS PRIVACY POLICY. 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by email at support@CallRevu.com or write us at: CallRevu, 410 Washington Avenue, Suite 410, Towson, MD 21204.