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Hick’s Auto Group – AutoSuccess Interview
See how CallRevu earns customers for life.
How real-time tracking stops missed opportunities for Hicks Automotive Group.
Get ready for an exclusive interview with one of our valued long-time customers, Hicks Auto Group! In this engaging conversation, Charlie Hicks shares their remarkable journey and the substantial success they’ve achieved alongside CallRevu. Discover how our technology has transformed their dealership operations, enhanced their customer experience, and helped them achieve outstanding results. Don’t miss this opportunity to gain insights directly from a thriving automotive business that has harnessed the full potential of CallRevu’s offerings. Stay tuned for an inspiring story of success and excellence in the auto industry!
“It's made a massive difference. With every single one of our calls, we see a script as to what we did right, and areas of opportunity. Using those scripts with each of our team members to coach and counsel them moving forward is providing a much better experience for our customers and teammates.”
JOHN PATTERSONPresident OC Auto Group
“The minute you think you got your phones figured out or you're doing really well in your phone process, CallRevu has a great way of showcasing and identifying - no we still need work. We had a lot of phone calls coming in, we didn't know how well they were getting handled, and didn't have the time to listen to the recorded calls.”
STEVE LINDSAYVice President Lindsay Automotive
“CallRevu can pick up on what I call the Spidey Senses where they sense there's frustration with this customer, let's make sure someone's aware. CallRevu gets into the DNA of your store, and that's where all their training and development comes into play, and why we infused them into our Germain Academy.”
SHAUN KNIFFINDirector of Marketing & Technology Germain Motor Company
